Question 1

What documents should your executor have access to?

Accepted Answer

Your executor needs access to your will, powers of attorney, trust deeds, property titles, insurance policies, superannuation details, bank account information, tax records, and any business or company documents. EstateKey stores all of these securely in one place.

Question 2

What is the difference between a will and an estate instruction vault?

Accepted Answer

A will is a legal document that records who gets what. An estate instruction vault like EstateKey records the practical details your executor needs to act: where things are, who to call, what accounts exist, how to access digital assets, and what to do first.

Question 3

Should passwords be stored with a will?

Accepted Answer

No. Wills become public documents during probate. Passwords and digital access instructions should be stored separately in a secure, controlled-access vault like EstateKey, with release only to authorised people.

Question 4

What should be included in executor instructions?

Accepted Answer

Executor instructions should cover: where the will is stored, who the lawyer is, what bank accounts and investments exist, what insurance policies are active, what bills and subscriptions need to be stopped, how to access digital accounts, funeral wishes, and who to contact first.

Question 5

How do executors find assets after someone dies?

Accepted Answer

Without an organised record, executors must search through paperwork, contact institutions, check mail, and piece together the estate. EstateKey provides a single, secure source of truth so executors can find everything they need immediately.